Shipping & Deliveries

Shipping Policy

Alfie & Evie Melbourne currently only ships to destinations within Australia and New Zealand.
Orders will be processed between 1-2 days after your order is placed.
For orders within Australia please allow 3-5 business days for delivery within Australia once your order is dispatched.
Shipping within Australia is free for orders over $125. For orders under $125, the flat rate per order is $12.95. This charge is listed in $AUD and will be added to the purchase price at check-out.
For orders to New Zealand deliveries are also made using Australia Post. Please allow 7-10 business days for delivery to New Zealand after your order has been dispatched.
Shipping to New Zealand is free for orders over $195. For orders under $195, the flat rate per order is $28.00. This charge is listed in $AUD and will be added to the purchase price at check-out.  Please note that the $AUD listed prices include 10% for GST in Australia. 
 

More Delivery Details

 Deliveries are made using a courier service with Australia Post. We have a contract with Australia Post and use their e-parcel courier service for deliveries to our online customers.
Deliveries are made by Australia Post during business hours. So please specify an address that is available to receive during business hours.
For security of parcels and reliability of delivery, we require that the parcel be signed for.
Whether this address is your work or home, please ensure that someone will be on hand to sign for receipt of goods. If no one is available to accept delivery, a card will be left for you and the goods will be taken to your nearest Post Office from where you can collect them.
We cannot accept responsibility for delivery if customers request that parcels be left and not signed for.
At the time of dispatch, online customers will receive an email with shipment notification detailing their order number and tracking number. Customers are to track their order online with Australia Post.
We hope you enjoy your new shoes!